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Search by keywords (auto-withdrawal, wallet, balances).
General

My IP has been banned or blocked

When I visit BX.in.th it showing a message that my IP has been blocked.

I'm not receiving emails.

I did not receive an email, such as sign up email, withdrawal confirmation email or other system email.

How to safely trade

How to safely trade

Expired Bitcoin address

I deposited bitcoins to an old expired deposit address
Registration

Where can I find the Laser Code?

You can find the Laser Code on the back of Thai ID card.

Rejected Selfie, IDs Examples

Rejected Selfie, IDs Examples

In case that you get rejected from our system, please consider as the following

In case that you get rejected from our system, please consider as the following

I forget my Username

If you forget your Username Please follow these instructions.

How to verify company account

How to verify company account
Transactions

Withdraw Error

I withdraw (cryptocurrency) the status says completed but it did not reach the destination, why?

When will my order get completed?

I put in an order to buy or sell some coins but the order did not get completed yet.

When will my Baht withdrawal arrive at my bank?

I have created a Thai Baht withdrawal, when will it arrive at my bank account?

Thai Baht deposit not processed

I have transferred Thai Baht to BX.in.th, but it has not yet been added to my available balance.

THB Withdrawal

THB Withdrawal
Web Functions

What should I do if I forget my Power Animal?

What should I do if I forget my Power Animal?

Macros / Auto Sell

Macros / Auto Sell

Lost 2FA device

I have lost my 2FA device and can not access my account

2FA Password is not working

2FA Password is not working